Collect a clear approval before extra work begins
Built into the same workshop record used by the rest of the team.
MechAxis feature
Customer approvals without another app or password
Customers open a secure link to review a quote, approve work and view invoice information. They do not need access to the workshop system, and the decision is recorded against the document the service advisor sent.
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The live MechAxis product, shown with demonstration workshop data.
How the day runs
What this changes
Give customers a simple mobile-friendly view
Built into the same workshop record used by the rest of the team.
Keep the response attached to the quote
Built into the same workshop record used by the rest of the team.
How it fits into the working day
No customer account setup Public quote and invoice links use secure document tokens. A customer can act from the message they receive instead of signing into the staff application. Approval is part of the job history Approved quote findings can become job tasks, preserving the link between the inspection, customer decision and completed work. A separate customer surface Workshop navigation, reports and customer lists never appear on public document pages.
Questions
Questions workshops ask
01Does a customer need a MechAxis login?+
No. Secure links give the customer access to the specific quote or invoice they were sent.
02Can approved inspection work become job tasks?+
Yes. Approved findings can be converted into technician tasks without copying the description.
03Can customers see workshop-only notes?+
No. Public documents show customer-facing content, not internal workshop notes or navigation.
Seven-day trial
Try it with a real workshop workflow
Seven days, no card required.