Included on Platinum. Compare plans to see the tools available to your workshop.
MechAxis feature
Warranty and comeback management for automotive workshops
Track return visits, repair evidence and supplier claims. MechAxis Platinum links each case to the original job, vehicle and invoice so staff can investigate and record the outcome.
Start free trial
MechAxis shown with demonstration workshop data.
How the day runs
What you can do
Keep photos, notes and claim evidence together
Measure rework cost and supplier recovery
From complaint to closure
Move a case through identified, investigating, submitted, approved or rejected, reimbursed and closed without losing the original job context.
Evidence that supports a claim
Record technician notes, photos, invoices, parts and documents against the case. Internal assessments stay private unless deliberately made customer-visible.
Review recurring faults
Review repeat faults by service, vehicle, technician or supplier to improve workmanship, parts selection and warranty decisions.
Questions
Questions workshops ask
01What is a comeback in an automotive workshop?+
A comeback is a return visit connected to recently completed work, a repeat fault or a customer complaint that requires investigation.
02Can a workshop track supplier warranty recovery?+
Yes. Platinum supports supplier claim records, claimed value, recovered value, evidence and claim status.
03Can customers see internal warranty notes?+
No. Internal notes, costs, supplier information and unresolved assessments remain private.
30-day trial
Track a return visit and its repair
30 days. No card required. Compare plans for feature availability after the trial.